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A Matter of Public Trust – Consumer Awareness in the Isle of Man



In partnership with the Association of Corporate Services Providers in the Isle of Man

The 2024 ACSP Webinar Programme provides structured training webinars, tailored to financial services professionals based in the Isle of Man. Each course is delivered by an expert tutor and provides 2 hours’ CPD with additional reading material. This programme of webinars aims to provide key training on topical compliance-themed issues pertinent to trust and corporate services CSP administrators, managers, and Directors.



  • The IOM FSA’s view 

  • Protecting the consumer – regulated sectors 

  • Handling of Complaints 

  • Adequate due diligence – supplier and procurement

  • A practical guide in being compliant



Shazia Zamir

Expert Trainer at the School of International Financial Services

Shazia Zamir 

Shazia Zamir has worked for over 25 years in various Senior Compliance roles held within Legal, Financial and Law Enforcement sectors. 

Her experience includes managing and setting up compliance teams, reviewing and testing effectiveness of policy and procedures, implementing process improvement, conducting AML and GDPR audits, guiding MLRO/COLP’s and COFA’s in making informed risk decisions, designing bespoke risk case management system for centralised teams, writing and delivering firm-wide training on various key compliance topics.  

Having graduated in Civil and Structural Engineering (BEng) from the University of Bradford, Shazia extended her studies further graduate in Law (LLB) from University of College London.

With her academic experience her approach to compliance is making it simple, practical and she is always honest ensuring that the solutions she proposes are workable and effective. 

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