2025 KYC/CDD/EDD Forum

Description

This half-day virtual conference will provide financial services professionals with a comprehensive understanding of Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) practices. Participants will gain insights into effective client identification and verification methods, risk assessment techniques, and the application of EDD measures for high-risk clients. The forum will also cover the latest regulatory developments and best practices in KYC/CDD/EDD, equipping attendees with the knowledge to enhance compliance frameworks within their organisations. Interactive sessions and expert-led discussions will facilitate the exchange of ideas and experiences, fostering a deeper comprehension of the challenges and solutions in this critical area of financial compliance.

 

Suitable For

This forum is suitable for all financial services compliance professionals and Directors with oversight of KYC/CDD. 

 

Agenda

Time (GMT)

 

Topic

     

13:30-13:40

 

Welcome from the Forum Chair
Chris Usher, Director at Cavenwell Group & Non-Executive Director at the School of International Financial Services

 

 

 

13:40-14:10

 

Red Flags and Risk Indicators in EDD: Identifying High-Risk Clients and Transactions
Diana Czugler, Senior Associate at Peters & Peters Solicitors LLP

 

 

 

14:10-14:40

 

KYC and CDD Documentation: Building Robust, Audit-Ready Records
Sarah Bentley & Manu Hinojosa, Directors at Kroll

 

 

 

14:40-15:10

 

Risk considerations when engaging third-party KYC Vendors
..

 

 

 

15:10-15:20

 

Refreshment break

 

 

 

15:20-15:50

 

The Role of AI in KYC and CDD: Opportunities and Limitations
Paul Lumsden, Consultant & RegTech Advisor at Investment Solutions Consultants (ISC)

     

15:50-16:20

 

Balancing Privacy and Compliance: Navigating Data Protection in KYC and CDD
..

     

16:20-16:30

 

A quick-fire roundup of practical take-aways
Chris Usher, Director at Cavenwell Group & Non-Executive Director at the School of International Financial Services

     

Presenters

Chris Usher (Chair)

Director at Cavenwell Group & Non-Executive Director at the School of International Financial Services

Chris Usher 

Chris is a director at Cavenwell Group, where he works with a diverse range of wealth management professionals, supporting clients ranging from multi-generational High Net Worth (HNW) and Ultra High Net worth (UHNW) families to digital entrepreneurs around the world.

Chris also works with private banks, lawyers, accountants, and other financial services professionals to support them and their clients in protecting their wealth through the efficient use of wealth structuring vehicles.

With over 25 years experience in offshore financial services, Chris previously held senior wealth management roles with Barclays Wealth and Santander. During this time, he advised private clients and corporates on a wide range of global investment solutions to meet their often-complex needs. With a deep understanding of geopolitical and economic dynamics, Chris helped clients to navigate the ever-changing international wealth structuring environment, whilst maximising tax efficiency of their position. Additionally, Chris was the Chief Executive of Jersey International Business School and then Managing Director of BPP, specialising in the education of offshore financial services. Chris is a non-executive director at the School of International Financial Services (SIFS), a leading provider of training and education in 15 jurisdictions around the world.

Chris has trained over 6,000 people in qualifications for the Chartered Institute for Securities and Investments (CISI) in wealth management and is a well-regarded member of the Institute. He also serves on the committee of the Channel Islands Wealth Managers Association and is a member of the Institute of Directors.

Cavenwell Group is an owner-managed, independent and digitally enabled fiduciary business specialised in providing global wealth structuring and administration solutions to entrepreneurs, high-net worth individuals and their families.


Diana Czugler 

Senior Associate at Peters & Peters Solicitors LLP

Diana Czugler 

Diana is a Senior Associate in our Business Crime & Investigations team. Her practice focusses on defending persons under investigation by authorities in the UK or overseas, including advising on linked extradition, mutual legal assistance, sanctions and proceeds of crime issues.

Diana has a wealth of experience advising individual and corporate clients on complex and sensitive issues spanning the criminal and regulatory sphere, as well as handling related reputational, forensics and risk management matters. Clients have described Diana as a “brilliant and safe pair of hands” and “extremely helpful and calm”.

Diana’s practice encompasses pre-charge representation and strategic advice (including around conducting internal investigations and self-reporting considerations), defending public and private prosecutions (together with related asset restraint and forfeiture proceedings) as well as handling regulatory enquiries with a cross-border element. Diana also regularly advises on international co-operation, mutual legal assistance and extradition requests, having successfully acted for a number of clients subject to INTERPOL Red Notices. Diana represents individuals and corporates in contentious and non-contentious financial, trade sanctions and export controls-related matters, including designation challenges, UK compliance advice and sanctions enforcement.


Paul Lumsden

Regulatory Consultant & RegTech Advisor at Investment Solutions Consultants (ISC)

Paul Lumsden 

Paul is a purposeful and outcome-focused professional with a passion for crafting innovative strategies to stimulate business growth. With 40 years of diverse experience in global financial markets, regulatory change management, operational processes, and data & technology, Paul brings a wealth of expertise to the table.

His extensive project experience within financial services organisations has given him a deep understanding of operating model strategies that enhance customer experience while ensuring compliance with regulatory reporting and obligations.

Paul is a recognised thought leader and regular contributor to industry forums, webinars and publications, sharing insights and innovative strategies to address today’s business challenges. As a speaker at industry-focused conferences, he provides valuable perspectives on evolving regulatory landscapes and operational excellence, cementing his reputation as a reliable and trusted resource in the financial services sector.


Sarah Bentley

Director at Kroll

Sarah Bentley 

Sarah Bentley is a Director in the Kroll Financial Services Compliance and Regulation practice, based in Jersey, Channel Islands. Sarah has over fifteen years of experience in the financial services industry and specialises in governance, risk and compliance including anti-money laundering (AML) and financial crime. 

Sarah has supported a broad range of firms including trust and corporate service providers, fund service providers, banks and investment businesses. In the 10 years Sarah has worked at Kroll, she has led a wide variety of projects including complex regulatory commissioned reviews, buyer and vendor regulatory due diligence, global governance, risk and compliance change programmes, regulatory remediation design, delivery and effectiveness reviews and regulatory internal audit programmes.  Sarah also focuses on corporate governance matters including governance framework review and re-design for multinational trust and corporate service providers. 

Sarah joined Kroll in 2014, prior to this she was an Assistant Manager at EY where she qualified as a Chartered Accountant.

Sarah is a Member of the Institute of Chartered Accountants of Scotland. She also holds a Level 6 Diploma in Investment Compliance from the Chartered Institute of Securities and Investments. Sarah has also been a committee member of the Jersey Compliance Officers Association since 2019 where she runs the events. 


Manu Hinojosa

Director at Kroll

Manu Hinojosa 

Manu Hinojosa is a Director in the Financial Services Compliance and Regulation practice, based in Jersey, Channel Islands. Manu leverages more than eight years of advisory experience in assisting financial services firms with their compliance and regulatory needs.

Manu specializes in financial crime and regulatory due diligence and has significant experience in multi-jurisdictional transactions in the trust, company and fund administration sector. He also assists local regulated firms with compliance and regulatory matters, including remediation, compliance monitoring and skilled person reviews. As part of his career at Kroll, Manu was seconded to the local branch of a global bank to assist with the development and execution of a compliance monitoring plan for a hedge fund platform. Fluent in both Spanish and French, Manu has been a key asset in cross-border transactions.

Prior to joining Kroll, Manu served as Assurance Executive at EY, where he qualified as a Chartered Accountant and gained experience in the funds industry through the conduct of financial audits of both fund vehicles and fund service providers.

Manu is a Member of the Institute of Chartered Accountants of Scotland. He also holds a Level 6 Diploma in Investment Compliance from the Chartered Institute of Securities and Investments. He is also involved in the local Scouts association, where he acts as Treasurer.


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