Conducting Impactful One-to-One Meetings
This webinar forms part of the 2025 Management & Leadership Skills Programme.
Description
One-to-one meetings are a powerful tool for engagement, development, and performance management. This course teaches managers how to structure and conduct effective meetings, balancing coaching, feedback, and career growth. Participants will develop active listening and powerful questioning techniques to unlock employee potential while avoiding common pitfalls. By the end, managers will be equipped to lead meaningful conversations that drive motivation and productivity.
This webinar provides one-hour of CPD and forms part of the 2025 Management & Leadership Skills Programme, delivered by Olivia Cleland.
Delegates places are interchangeable with colleagues from the same organisation.
Content
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Learn how to structure and run effective one-to-one meetings
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Balance coaching, feedback, and career development in conversations
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Use active listening and powerful questioning techniques to unlock potential
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Avoid common pitfalls and ensure one-to-ones drive engagement and performance
Presenter
Olivia Cleland Founder of ACTUAL !MPACT |
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![]() Olivia Cleland has over 20 years’ experience of working in partnership with a range of organisations to develop and deliver learning solutions. Olivia brings creativity and a real understanding of people and behaviour with a focus on developing high performing teams and excellence in communication, creating and sustaining resilience and developing leadership skill and behaviour. Her core skill lies in her ability to build a sense of safety and quickly develop trust-based relationships with clients. As an experienced International Coach Federation credentialled coach and education provider, Olivia has a particular ability in supporting clear thinking and logically addressing unproductive behaviours and actions. Olivia also provides leadership and coach education through the ICF accredited Leadership Coaching Programme. This programme ensures that leaders, managers and coaches are educated to an exceptional level and attracts delegates from the UK, Ireland, CI, Europe and the US. She also provides coach mentoring for coaches across the globe who want to achieve their credential with ICF or renew their credential. |