Coaching & Developing Your Team

This webinar forms part of the 2025 Management & Leadership Skills Programme.

Description

A strong coaching culture enhances team performance and employee engagement. This course introduces managers to coaching techniques, including the GROW model, to facilitate structured development conversations. Participants will learn how to guide rather than micromanage, empowering employees to take ownership of their growth. By fostering a learning-oriented environment, managers will enable their teams to achieve long-term success.

This webinar provides one-hour of CPD and forms part of the 2025 Management & Leadership Skills Programme, delivered by Olivia Cleland.

Delegates places are interchangeable with colleagues from the same organisation.

 

Content

  • Adopt a coaching mindset to develop high-performing teams

  • Apply the GROW model for structured coaching conversations

  • Learn how to empower employees through guidance rather than micromanagement

  • Foster a learning culture that supports continuous professional growth

 

Presenter

Olivia Cleland

Founder of ACTUAL !MPACT

Olivia Cleland 

Olivia Cleland has over 20 years’ experience of working in partnership with a range of organisations to develop and deliver learning solutions.  Olivia brings creativity and a real understanding of people and behaviour with a focus on developing high performing teams and excellence in communication, creating and sustaining resilience and developing leadership skill and behaviour.  Her core skill lies in her ability to build a sense of safety and quickly develop trust-based relationships with clients.   As an experienced International Coach Federation credentialled coach and education provider, Olivia has a particular ability in supporting clear thinking and logically addressing unproductive behaviours and actions.  Olivia also provides leadership and coach education through the ICF accredited Leadership Coaching Programme.  This programme ensures that leaders, managers and coaches are educated to an exceptional level and attracts delegates from the UK, Ireland, CI, Europe and the US. She also provides coach mentoring for coaches across the globe who want to achieve their credential with ICF or renew their credential.  

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