Combatting Problem Gambling: Financial Institutions’ Role in Responsible Gaming Initiatives

Problem gambling causes severe financial distress, personal hardship, and social harm. Regulators expect gambling operators and financial institutions to monitor and mitigate these risks through robust controls. By understanding behavioural and financial risk factors, banks can identify vulnerable customers and collaborate with gaming operators to reduce harm. Implementing effective player protection measures and directing affected individuals toward professional support services are essential to promoting responsible gaming and safeguarding wellbeing.

This webinar provides one-hour of CPD and offers insights and updates from a leading industry-expert speaker. 

Delegates places are interchangeable with colleagues from the same organisation.

Content 

• The financial, personal, and social impact of gambling problems and gambling harm

• The regulatory expectations placed on gambling operators

• Understanding risk factors to identify customers with gambling problems

• Collaborating with gaming operators to prevent gambling harm

• Implementing player protection measures to prevent gambling harm

• Signposting customers experiencing gambling harm to appropriate support agencies

Presenter

David Quinn Inspector | Supervision Team at the Isle of Man Gambling Supervision Commission (GSC)

David is a gambling inspector at the Isle of Man Gambling Supervision Commission (GSC) and acts as the GSC’s Responsible Gambling Lead. David has worked at the GSC since 2021 and is responsible for assessing the regulatory compliance of a wide range of B2B and B2C eGaming operators holding GSC licences. Having graduated from Durham University with an LL.B. in Law and Politics, David spent 14 years working in the debt and welfare benefits advice sector in the UK. He spent almost ten years working in various Universities and Students’ Unions as a specialist debt and welfare adviser, including spending a year acting as a Trustee and Board Member of the National Association of Student Money Advisers. David most recently spent three years working as the Debt Advice Supervisor at Citizens Advice North Tyneside, and he was an accredited Debt Relief Order intermediary. More information about the GSC can be found on its website at isleofmangsc.com.