Mastering Negotiation Skills
This webinar forms part of the 2025 Soft Skills Programme.
Description
This webinar will provide practical strategies to navigate complex negotiations in financial services. Attendees will learn to set clear objectives, identify non-negotiables, and use active listening to find mutually beneficial solutions. The session covers methods to communicate outcomes effectively and achieve successful agreements while maintaining professional relationships.
This webinar provides one-hour of CPD and offers a structured learning experience designed to deliver actionable outcomes.
Delegates places are interchangeable with colleagues from the same organisation.
Content
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Define Objectives and setting your objectives
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Consider non-negotiables
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Active listening – taking into consideration differing points
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Reaching and agreeing
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Clear communication for delivery of outcomes
Presenter
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Shazia Zamir Expert Trainer at the School of International Financial Services |
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Shazia Zamir has worked for over 25 years in various Senior Compliance roles held within Legal, Financial and Law Enforcement sectors. Her experience includes managing and setting up compliance teams, reviewing and testing effectiveness of policy and procedures, implementing process improvement, conducting AML and GDPR audits, guiding MLRO/COLP’s and COFA’s in making informed risk decisions, designing bespoke risk case management system for centralised teams, writing and delivering firm-wide training on various key compliance topics. Having graduated in Civil and Structural Engineering (BEng) from the University of Bradford, Shazia extended her studies further graduate in Law (LLB) from University of College London. With her academic experience her approach to compliance is making it simple, practical and she is always honest ensuring that the solutions she proposes are workable and effective. |