2025 Management & Leadership Skills Programme

6 PD hours

Description

The Essential Management & Leadership Skills Programme is designed to equip managers and leaders with the core skills needed to drive team performance, foster engagement, and navigate workplace challenges with confidence. This six-part webinar series provides practical tools and techniques to enhance leadership effectiveness across key areas.

Participants will develop communication and conflict resolution skills to manage high-stakes conversations, learn how to handle performance and accountability effectively, and gain strategies for conducting impactful one-to-one meetings that foster professional growth. The programme also covers techniques for managing difficult employees, coaching and developing teams, and influencing key stakeholders to drive organisational success.

By combining structured frameworks, real-world case studies, and interactive discussions, this series ensures managers are well-prepared to lead with clarity, resilience, and influence. Ideal for new and experienced managers, this programme provides essential leadership skills to enhance team dynamics and achieve long-term business goals.

This programme will comprise 6 x 1-hour webinars of 60 minutes, inclusive of Q&A, delivered by Olivia Cleland.

Suitable For

This programme is suitable for new and aspiring managers, team leaders, and professionals looking to develop core management and leadership skills for effective team and business performance.

Agenda

Effective Communication & Crucial Conversations 03 June 2025 \| 1 CPD Hours
Understand the key principles of effective leadership communication Master the Crucial Conversations framework to navigate high-stakes discussions Develop strategies for handling difficult conversations with confidence and clarity Learn how to manage emotions and de-escalate conflicts in workplace interactions

Managing Performance & Accountability 09 July 2025 \| 1 CPD Hours
Recognise early signs of underperformance and intervene proactively Implement structured performance improvement processes (PIPs) Deliver constructive feedback that drives change without disengaging employees Understand the role of HR and legal considerations in performance management

Conducting Impactful One-to-One Meetings 15 July 2025 \| 1 CPD Hours
Learn how to structure and run effective one-to-one meetings Balance coaching, feedback, and career development in conversations Use active listening and powerful questioning techniques to unlock potential Avoid common pitfalls and ensure one-to-ones drive engagement and performance

Handling Difficult Employees & Workplace Challenges 19 September 2025 \| 1 CPD Hours
Identify and address challenging behaviours in the workplace Develop strategies for managing conflict, negativity, and disengagement Learn when and how to set clear boundaries and escalate issues appropriately Understand the impact of toxic behaviours on team dynamics and performance

Coaching & Developing Your Team 21 October 2025 \| 1 CPD Hours
Adopt a coaching mindset to develop high-performing teams Apply the GROW model for structured coaching conversations Learn how to empower employees through guidance rather than micromanagement Foster a learning culture that supports continuous professional growth

Influencing & Managing Stakeholders 14 November 2025 \| 1 CPD Hours
Develop strategies for managing upwards and influencing key stakeholders Learn how to gain executive buy-in for initiatives and proposals Communicate effectively with senior leadership to align priorities and expectations Understand the importance of stakeholder mapping and relationship management

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