Managing Performance & Accountability
This webinar forms part of the 2025 Management & Leadership Skills Programme.
Description
Accountability is key to driving performance and maintaining a high-functioning team. This course provides managers with the tools to recognise early signs of underperformance, implement structured performance improvement plans (PIPs), and deliver constructive feedback effectively. Participants will explore the role of HR and legal considerations in performance management while learning to foster a culture of continuous improvement without disengaging employees.
This webinar provides one-hour of CPD and forms part of the 2025 Management & Leadership Skills Programme, delivered by Olivia Cleland.
Delegates places are interchangeable with colleagues from the same organisation.
Content
-
Recognise early signs of underperformance and intervene proactively
-
Implement structured performance improvement processes (PIPs)
-
Deliver constructive feedback that drives change without disengaging employees
-
Understand the role of HR and legal considerations in performance management
Presenter
|
Olivia Cleland Founder of ACTUAL !MPACT |
||
Olivia Cleland has over 20 years’ experience of working in partnership with a range of organisations to develop and deliver learning solutions. Olivia brings creativity and a real understanding of people and behaviour with a focus on developing high performing teams and excellence in communication, creating and sustaining resilience and developing leadership skill and behaviour. Her core skill lies in her ability to build a sense of safety and quickly develop trust-based relationships with clients. As an experienced International Coach Federation credentialled coach and education provider, Olivia has a particular ability in supporting clear thinking and logically addressing unproductive behaviours and actions. Olivia also provides leadership and coach education through the ICF accredited Leadership Coaching Programme. This programme ensures that leaders, managers and coaches are educated to an exceptional level and attracts delegates from the UK, Ireland, CI, Europe and the US. She also provides coach mentoring for coaches across the globe who want to achieve their credential with ICF or renew their credential. |